Javea Painting  strives to have the highest customer satisfaction of any painting company in the Marina Alta. We have four guiding principles that govern our actions and define our mindset. These core tenets are; customer service, detailed workmanship, quality materials and responsibility. Below, you will find a more detailed description of how we put each of these principles into action.

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Customer Service

• Friendly & Accommodating Staff – Our estimators and project managers will be available to you from first contact to job completion and beyond. Our goal is to make the process of painting your home as smooth and stress-free as possible. All of our employees are trained to put the customer first.

• Excellent Communication – We return phone calls, emails, texts and estimates promptly. We also make sure that you are involved throughout the painting process as much as you want to be and that you know what to expect from the beginning.

• Convenient Payment Options – We accept cash, all major credit cards, as well as Paypal.

• Color Guiding – Choosing paint colors can be an overwhelming process so we offer a variety of tools to help guide your decision. Please contact us for more details.

• Quality Assurance Program – We are in constant communication with our customers throughout the process and after the work has been completed to ensure the highest satisfaction.

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Detailed Workmanship

• 7-Step Workmanship Procedure – Each employee is thoroughly trained in our 7-step workmanship procedure. Our crew foreman inspects the work after each step is completed to ensure the work is up to our company standards. We do not move onto the next step until the previous step is completed satisfactorily.

• Attention To Detail – Straight lines, no messes, and a uniform coating are what we strive for and we take the time and effort to make sure we give our customers the best possible finished product. We treat your home like it’s our own.

• Clean Work-site – We keep a clean work-site for your protection and convenience.

• On Schedule & On Budget – Our estimation process is extremely detailed in order to limit additional costs after the work has began and to give our customers an accurate schedule to plan around. We put in extra hours as needed to stay on schedule.

• 5 & 10 Year Warranties* – We are so confident in our work and materials that we offer a standard 5 year and optional 10 year warranty on exterior work so you can rest assured that your paint will last for years to come.

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Quality Materials

• Eco-friendly – We can use low and no-VOC paints for interior applications and use water-based paints by default. We use natural and non-toxic materials whenever possible and use our materials efficiently to reduce our environmental impact.

• High Quality – We believe the beauty and longevity that our customers obtain from using high quality products makes up for the marginally higher upfront cost of using the best quality primers, paints, caulking and other materials.

• Customized – We customize the materials we use to fit the specific needs of your application. The type of material to be painted, its current condition and the amount of traffic it will encounter all play a role in the types of prep materials, primers, paints and wood we chose to use for your project.

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Responsibility

• Fully Insured – Javea Painting is fully insured for our customer’s and our employee’s protection.

• Occupational Safety Standards – We take the safety of our employees and customers very seriously at Javea Painting which is why we follow  strict guidelines for workplace safety standards.